GDPR Compliant

GDPR Compliance

We are fully committed to protecting your data rights under the General Data Protection Regulation.

Last updated: March 15, 2024 • GDPR Effective: May 25, 2018

Our GDPR Commitment

GuestExplore is fully committed to compliance with the General Data Protection Regulation (GDPR). We have implemented comprehensive measures to protect the personal data of individuals located in the European Union and European Economic Area.

Your GDPR Rights

As a user of GuestExplore, you have the following rights under GDPR:

Right to Access

You have the right to request access to your personal data and information about how it's processed.

Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restriction

You can request limitation of how your personal data is processed.

Right to Portability

You can request your data in a structured, machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the information below:

Contact Our Data Protection Officer

  • Email: dpo@guestexplore.com
  • Address: 123 Tech Street, San Francisco, CA 94105, United States
  • Response Time: We aim to respond to all GDPR requests within 30 days

Data Processing Activities

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: When you explicitly agree to data processing
  • Contract: To provide services you have requested
  • Legitimate Interest: For analytics, security, and service improvement
  • Legal Obligation: To comply with applicable laws

Data Categories

We process the following categories of personal data:

  • Account Data: Name, email, company information
  • Usage Data: Platform interaction, IP addresses, device information
  • Content Data: User-generated content and uploaded materials
  • Communication Data: Messages, feedback, and support requests

International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Certification schemes and codes of conduct

Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and can be contacted at dpo@guestexplore.com for any data protection matters.

Data Breach Notification

In the event of a personal data breach, we will notify affected individuals without undue delay when the breach is likely to result in a risk to their rights and freedoms.

Cookies and Tracking

We use cookies and similar technologies in compliance with GDPR requirements. Essential cookies are used without consent, while non-essential cookies require your explicit consent.

Data Protection Impact Assessment

We conduct Data Protection Impact Assessments for high-risk processing activities to ensure GDPR compliance and minimize privacy risks.

Complaints

If you are not satisfied with our handling of your personal data or GDPR request, you have the right to lodge a complaint with your local data protection authority.

Updates to This Notice

We may update this GDPR notice from time to time. Material changes will be communicated to you via email or platform notification.

GDPR Compliance Certification

GuestExplore maintains GDPR compliance certification and undergoes regular audits to ensure ongoing compliance with data protection requirements.